W444 Privacy Policy — How Your Personal Data Is Protected

W444 collects three types of information — what you provide directly, what is automatically collected while you use the platform, and what is received from third parties.

Information Provided Directly

Automatically Collected Information

• IP address & device type — used for fraud prevention.
• Browser type and operating system — for technical support purposes.
• Time spent on each page — used to improve your experience.
• Betting history & activity logs — for security and responsible betting tools.

W444 collects information through several methods. Each approach is transparent and based on your consent.

• Registration Form: Information you provide directly when creating your account.
• KYC Process: Documents uploaded during identity verification.
• Payment Transactions: Information received from the payment gateway during deposits and withdrawals.
• Cookies & Tracking Pixels: To improve your experience using the platform.
• Customer Support Conversations: Information provided when contacting us via chat or email.
• Third-Party Verification Services: Identity confirmation data from KYC and fraud prevention services.

W444 never accesses your social media accounts, contact list, or data from other apps without your permission.

W444 uses collected data solely for the purposes listed below. Separate consent is obtained before using it for any other purpose.

• Account Management: Managing login, identity verification, and account security.
• Service Delivery: Keeping betting, live scores, odds updates, and all platform features running smoothly.
• Payment Processing: Processing deposits, sending withdrawals, and maintaining transaction records.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Responsible Betting: Detecting unusual betting patterns and alerting the member when necessary.
• Support Services: To display accurate information when resolving issues.
• Legal Obligation: Complying with directives from regulatory authorities or courts.
• Platform Development: Analysing usage patterns to improve your experience (using anonymised data).

W444 shares information with third parties only in limited circumstances and for specific purposes. Each case is clearly outlined below.

When Information Is Shared

• Payment Processors: With bKash, Nagad, Rocket, and banks — solely to process transactions. These are independent data controllers and operate under their own privacy policies.
• KYC Verification Services: With licensed and secure services for the purpose of verifying identity documents.
• Technology Service Providers: For cloud hosting and server services — they process data but do not own it.
• Legal Obligation: To comply with court orders, government directives, or legal investigations.
• Fraud Prevention Networks: Limited and anonymised data shared with industry-wide fraud databases.

When Your Data Is Not Shared

• Advertising networks or marketing agencies.
• To other betting or gambling companies.
• To data brokers or information resellers.
• Any party not directly affiliated with w444.

The w444 website and app use cookies and similar technologies. These are stored on your device and help improve your experience on the platform.

Cookie Type

• Essential Cookies (Always Active): Maintaining login sessions, security tokens, and language preferences — all essential for the platform to function.
• Functional Cookies: To remember your preferred odds format, theme, and interface settings.
• Analytics Cookies (Optional): To understand which features are most used — fully anonymised.
• Marketing Cookies (Optional): To understand which offers interest you — can be disabled.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working. When you first visit w444, you will be given the opportunity to confirm your cookie preferences via the cookie banner.

W444 does not retain any information longer than necessary. The table below outlines the retention period for each type of data.

Once the applicable retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.

As a w444 member, you have certain fundamental rights over your personal data. To exercise them, please contact our support team.

• Right of Access (Subject Access Request): You may submit a request to find out what information w444 holds about you. The information will be provided within 30 days of your request.
• Right to Rectification: Request to update incorrect or outdated information. Minor changes (such as an email address) can be made directly from your account settings.
• Right to Erasure ('Right to be Forgotten'): In certain circumstances, you may request that your data be deleted. However, some data may need to be retained due to legal obligations.
• Right to Object to Processing: You may object to the use of your information for marketing or profiling purposes.
• Data Portability: You can request a copy of your data in a machine-readable format (JSON or CSV).
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your data be restricted.

To exercise this right, support@w444.clickPlease email us at the address provided. Include your account ID and the type of request clearly in your message.

W444 strictly refrains from providing services to anyone under 18. No data from minors is knowingly collected.

• Age verification is mandatory at registration — date of birth must be provided to confirm you are 18+.
• If verification reveals the account holder is under 18, the account is immediately closed and all deposited funds are returned.
• If a parent or guardian discovers that their child is using w444, please contact us immediately at support@w444.click.

W444 may update this Privacy Policy when necessary. You will be notified based on the nature and significance of any changes.

• For significant changes, email notification will be sent at least 30 days in advance.
• For minor or clarifying updates, only the date at the top of the page will be updated.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
• If you object to any changes, download a copy of your data before closing your account.

Previous versions of the Privacy Policy are available on request — please contact support.

For any privacy-related questions, requests, or complaints, please get in touch with our Data Privacy Team.

• Email: support@w444.click — write "Privacy Request" in the subject line.
• Live Chat: Contact us via the platform's support chat — available 24/7 in Bengali.
• Response Time: General enquiries are responded to within 24 hours; data rights requests are handled within 30 days.

If you are not satisfied with w444's response, you have the right to file a complaint with the data protection division of w444's licensing authority.